(n.) The bewilderment and resulting euphoria triggered by escape room puzzle-solving.
How do I make reservations?
First, choose your location or game. Once you get to the relevant website, you’ll see a “Book Now” button in the menu, where you can book instantly online. You can also book over the phone at each of our locations – our phone number is in the footer of each site. All rooms are to be paid in advance.
How do I reschedule or cancel my booking?
There is a link in your email confirmation you can use if you need to change or cancel your booking. If you cancel, please be aware of our refund policy. Up to 48 hours in advance is a full refund, less than 48 hours notice there is NO refund given.
I have never done one of these: Are they scary? Are there actors in the room?
Each room is themed and has a unique story-line that engages the players through their environment. None of our room themes are intended to scare or startle, and there are no actors in the rooms.
Will other people be in the room with us?
To allow as many people to enjoy our rooms as possible, we do book our rooms to capacity, so if you book fewer than the room’s limit, there is a possibility that other players might join you—but don’t worry, it is a lot of fun to work with others who have different perspectives, and it is a great way to meet people. Often, our mixed groups are the most successful!
Can we have more people in a room than listed on the website?
Our games are optimally designed for the number of people listed. For safety reasons, we cannot exceed these maximums. If you want to bring 1 or 2 additional people, please let us know by calling us at the location you’re visiting.
Can we book a room outside of your hours listed on the book now page? I have a large group and would like to start several rooms at the same time?
Yes this is possible. For pricing and availability please navigate to the location you’re interested and call the number in the “Team Building” page or fill out the inquiry form. An event specialist will assist you.
What is the age limit/which would be most appropriate for my kid’s birthday party/can I bring babies? Do all parents need to be present for minors to play?
There is no age limit, though the puzzles are designed for adults. We recommend the higher success rate games for younger groups. If your group is all under the age of 14 then a parent or adult will need to be in the room with them, as well as there to sign the waiver before game play. We don’t recommend bringing babies as it makes focusing on the game extremely difficult; however, they are not prohibited. If you are bringing children under the age of 14, we recommend booking the entire room.
How much is it? Can I get a group / senior / student / military / Groupon discount?
Please see your location’s pricing page for more information. We do offer a military discount, please call us to receive your code. Due to our competitive pricing, however, we are unable to offer additional discounts.
Are the rooms wheelchair friendly?
Yes, all of our rooms can be played from a wheelchair. Some rooms might have crawl spaces, but we have provided alternate routes if you are unable to crawl through.
Where are you located?
We have eight locations across the country in Oregon, California, Arizona, Idaho, and Colorado.
Are animals or pets allowed in the rooms?
Service animals are always welcome; purse pets or any other pet is not.
Can we bring alcohol in with us?
While that sounds like a great idea, the answer is no. You will need most of your brain power to escape the room. There are plenty of places close to us for you to enjoy an adult beverage after your experience. Trust us, you are going to talk about your experience for hours.
Our mission at The Puzzle Effect is to design inclusive events that are as much fun as they are informative! We will push you outside of the familiar, helping you to redefine and perhaps rediscover teamwork.
Our goal is to open your mind to different and creative solutions to your everyday challenges. We partner with you to develop behavior that can help ease some of those difficulties.
Tasked with planning your next team builder but having trouble finding a worthwhile activity? Come visit us – we do team-building differently!
At The Puzzle Effect, your group is placed in an immersive scenario and challenged to achieve a common goal before the time runs out. The escape room exercise creates a memorable experience that leaves a lasting impact long after the event.
Our rooms not only encourage teamwork but require it, creating a unique opportunity to observe individual behaviors, contributions and team dynamics.
- Build rapport
- Problem solving
- Conflict resolution
- Uncover hidden talents
- Identify hiring and promotion potential
- Increase engagement and morale
Team Building Packages
Escape FUN: 90 minutes
Looking to do something new and different? This is ideal for social events such as birthdays, casual work outings, bachelor/bachelorette parties, reunions, and any other random “just because” occasion! Here’s what’s included:
- One escape per participant
- Priority booking with flexible availability
- Personalized support by our event specialist
- Synchronized starts for large groups
- Choice of experience and team photo
Escape XPRESS: 2.5 hours*
Great for all groups at any level! Come experience more than just team-building by participation – our program will uncover takeaways that your team can start applying immediately. Everything from the Escape FUN package is included, plus:
- Observation by our team-building professional
- Post-escape team-building workshop
- Complimentary non-alcoholic drinks and gift
Escape PLUS: 4 hours**
Give your team the chance to apply the things they learned in the first escape with a second attempt! Have a meeting scheduled? Our on-site conference center is available for you convenience. Our most popular package includes all items from the XPRESS, plus:
- Second escape for all players
- Personal use of conference center
- Two 60″ monitors, seating for 25+, free Wi-Fi, dry erase boards…
Escape ELITE: 6-8 hours**
Before your escape, a certified Myers-Briggs (MBTI) practitioner will take you through an in-depth look at your group’s personality types and teach your team how it can leverage that information to improve co-working skills.
- MBTI assessment
- Detailed individual MBTI results
- Myers-Briggs workshop
* Available in Bakersfield, Denver, and Fresno
** Available in Bakersfield, Denver, Fresno, Gilbert, and Phoenix